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Code Of Ethics

Membership Standards

  • Offer safe, effective products at reasonable prices.
  • Offer quality service and repair at fair prices.
  • Provide products for which service and repair are readily available to consumers.
  • Honor all guarantees and/or warranties as presented.
  • Adhere to all federal and local commerce laws.
  • Work with other association members to support independent dealers.
  • Cooperate with other association members to improve the industry.
  • Maintain the highest standard of ethics in all business practices.
  • Adhere to all contractual obligations entered into with other association members.
  • Refrain from business practices that infringe on other members’ patents, trademarks or copyrights.
  • Refrain from marketing practices that violate exclusive territory agreements entered into with other association members.

Members hereby agree:

  • To abide by the standards set forth by the VDTA/SDTA.
  • To provide quality products and services at fair prices.
  • To back all guarantees and warranties as stated and presented.
  • To work with other associate and dealer members to understand and follow good business practices, fair trade and commerce laws and other applicable regulations.
  • To resolve differences with other members through negotiation, arbitration or mediation, or other remedies concerning matters of trademark infringement and related areas.
  • To work for the betterment of the floor care and/or sewing industries.