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  Best Vacuum Shop, LLC
Houston, TX

 

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Robert Weichman Jr., owner of Best Vacuum Shop LLC in Houston, Texas, is April's Independent Dealer of the Month. Robert's store was first established in 1992, though the name changed to what it currently is when he bought the business in 2009. Robert has been a member of the VDTA since that year, though has been keeping up with industry news and VDTA trade magazines long before.

Operating one store with minimal staff, Robert enjoys focusing on the personal aspect of his business and putting each and every customer first. Best Vacuum Shop offers a wide range of vacuums, as Robert is a dealer for Simplicity, Miele, Eureka, Hoover, and about ten other brands that can be used for home or commercial purposes.

Best Vacuum Shop specializes in the sales, service, and repair on all makes and models of vacuums, though the store also sells many other items including bags, belts, filters, vacuum parts, carpet cleaners, and other supplies for floor maintenance.

Today, Robert has over 30 years experience in the vacuum and floor-care industry, as he was previously affiliated with his father's vacuum store, Vacuum Center, in Destin, Florida. Best Vacuum Shop has seen tremendous growth over the years by providing exceptional customer service alongside quality products. They reach customers through a directing mailing list and never fail to support local community organizations with various monetary donations.

When asked what about his business stands out, Robert says, "Honesty above all. Good service before, during, AND after the sale whether a customer is buying a new unit or just looking for a repair." The best marketing plans that Robert and Best Vacuum Shop have seen succeed are the ones where the customer is thoroughly satisfied. It is important to follow through after that initial meet-and-greet.

As for awards, Best Vacuum Shop has acquired Top Simplicity Sales for the last couple of years. The key to their success, says Robert, is maintaining excellent relations with customers and providing good quality products. In fact, it is important for any business owner. "Our doors could not stay open if it were not for our customers," he states. Congrats to Robert & Best Vacuum Shop LLC!

Reprinted from Floor Care & Central Vac Professional & SQE Professional, April 2016