The next VDTA/SDTA Convention & Show will be in
New Orleans, LA
February 27 - 29, 2012
at the Ernest Morial Convention Center

Member Benefits

Are you playing it safe at the point-of-sale?

Why run the risk of accepting a counterfeit card when all you need to do is run a simple reality check?

When a customer presents a Visa card:

• Check the card’s security features to make sure that the card has not been altered.
• Swipe the stripe through the terminal in one direction only to obtain authorization.
• Check the authorization response and take appropriate action.
• Get the cardholder’ signature on the transaction receipt.
• Compare the name, account number, and signature on the card to those on the transaction receipt. They should match.

If you suspect fraud, make a Code 10 call. Call your voice authorization and say, “I have a Code 10 Authorization request.”

Follow the operator’s instructions if you can do so safely.

These tips are from Elavon, a VDTA/SDTA member benefit program. For more information, contact Elavon at 1-866-638-8614, or visit online at www.elavon.com.

Reprinted from Central Vac Professional, September 2008