The next VDTA/SDTA Convention & Show will be in
New Orleans, LA
February 27 - 29, 2012
at the Ernest Morial Convention Center
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The next VDTA/SDTA Convention & Show will be in |
Industry News Margo Reid rejoins ESSCO After a brief hiatus, Margo Reid has rejoined ESSCO, her employer of 10 years and her customers couldn't be happier. Reid began her career in the vacuum industry 25 years ago at Pioneer where she rose from an order picker to president of the company. Along the way Reid gathered a group of dealers mainly in the South who appreciated her expertise and the way that she treated them as customers and friends. Today most of these customers are still with Reid and were faced with a dilemma when she left ESSCO briefly. Reid’s dealers had come to enjoy the speed, accuracy and ease of having products delivered from ESSCO. Meanwhile ESSCO was concentrating on constant improvement of the customer experience, from an industry leading Web site with more than 4,000 schematics to the industry standard catalog that has been updated yearly for 16 years, the company remained focused on improvement. ESSCO has many lines of products that are vacuum shop only and are very profitable for dealers. Exclusive lines including Europro machines and parts and the Cirrus line with the successful Performance pet edition are also attractive to dealers. In September ESSCO purchased the assets of Star Equipment and Supplies and became a truly nationwide distributor. Reid realized at that moment that it was in the best interest of her customers to come home to ESSCO. "I always try to do what is best for my customers because my customers have remained loyal to me for more than 20 years," said Reid. "ESSCO is a better fit for my customers, and I am happy to be back with my friends at ESSCO at this exciting time for the company." Reid can be reached at the same toll-free number that her customers used when calling her at ESSCO for 10 years. The number is 1-888-672-9271. Call Reid today to place an order and help welcome her home to ESSCO. Reprinted from Floor Care Professional, November 2009 |